HOW DO I SET UP POP3/IMAP EMAIL ON AN IPHONE OR IPAD?

YOU CAN SET UP YOUR IPHONE / IPAD TO RECEIVE MAIL FROM ONE OF YOUR MAILBOXES AS FOLLOWS:

You can set up your iPhone or iPad to receive mail from one of your mailboxes as follows…

On your iPhone or iPad, go to:
Settings > Mail, Contacts, Calendars > Add Account > Other > Add Mail Account
On the next screen enter the following settings:

Name: [Your name as you would like recipients to see it] Address: [The email address for the mailbox you want to setup] Password: [The password for the mailbox] Description: [Your own description for the mailbox – i.e. “Work Emails”]

Press Save

On the next screen, leave IMAP selected at the top and enter the following settings:

Incoming Mail Server

Host Name: mail.yourdomainname (Or the mail server host name/IP address)
User Name: The email address for the mailbox you want to setup
Password: The password for the mailbox (should already be filled in)

Outgoing Mail Server

SMTP: mail.yourdomainname (Or the mail server host name/IP address)
User Name: The email address for the mailbox you want to setup
Password: The password for the mailbox

Press Save

You will then get a message saying Cannot Connect Using SSL. Do you want to try setting up the account without SSL?, press Yes.

If you are having problems with sending mail, you may need to change the port for the SMTP server. You can do this by going to Settings > Mail, Contacts, Calendar > Select the mail account > SMTP > Primary Server > Server Port and changing this to 587.

It should then connect to the mail server and the account will be setup.

If you come across any problems, please don’t hesitate to get in touch with your account manager – we’re always here to help!

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