If you have recently recieve a new webmail email address, use the directions bellow to set up on your device

Webmail Desktop Access

If you have been given a Webmail email address with your website, you can access your emails at the following address:


To log into your email, please use your new email address and password provided by your Account Manager.


  • Username: your-name@your-domain
  • Password: your-password

Webmail Mobile Access

To log onto your email on your mobile, you will need the following:

  • Your email address
  • Your password
  • Your server hostname ( or

You can get these from your account manager if they haven’t given these to you already.

Please follow the example video that will better explain where you will need to enter your account details.

If you encounter any problems, please get in touch with your Account Manager.

To connect your email account to your app or software, use the following IMAP settings:
Incoming server: your server hostname
Username: your email address
Port: 143
SSL: Off
Outgoing server: your server hostname
Port: 25
SSL: Off
Authentication: On (your password)