Our work with Lower Green Community Centre
Lower Green Community Centre is a vital community hub in Elmbridge, offering a wide range of services including a community cafe, advice and support sessions, a community fridge, and various health, wellbeing, and senior activities. The charity’s challenge was to consolidate its extensive and diverse offering into a single, cohesive, and easily navigable online platform. They needed a website that could effectively promote their busy ‘What’s On’ calendar, clearly direct visitors to crucial support services (like their Advice Café), attract volunteers, and encourage much-needed donations and ‘Pay It Forward’ contributions.
Our strategy began with a deep dive into the centre’s expansive mission and community impact. We mapped user journeys to ensure that the three primary visitor needs: Getting Support, Getting Involved, and Hiring the Hall, were met with minimal clicks. The tone was set to be warm, approachable, and trustworthy, matching the charity’s mission. We prioritised content that clearly explained complex offerings like the Community Fridge and Pay It Forward scheme.
We executed a colourful, clean, and highly functional website redesign. We introduced a dedicated ‘What We Offer’ section with simple iconography and clear service descriptions, ensuring all services from the Beehive Community Café to the Warm Welcome Space were immediately understandable. Crucially, we implemented clear donation buttons and simplified forms for volunteer sign-ups and hall hire enquiries, transforming the site into an efficient administrative and fundraising tool that powers their community work.
Jonathan Bird, Chief Executive Officer at Delivered Social, said:
“Lower Green Community Centre is the definition of a local hero, providing dozens of essential services under one roof. We built a website that works just as hard as their team does, simplifying navigation and putting their critical resources, event schedule, and fundraising needs front and centre. It’s a digital hub that truly reflects the spirit of their welcoming community.”
