Further information about websites by Delivered Social
Onboarding Meetings / Social Clinics
Every single website we build starts with a client onboarding meeting (sometimes covered in Social Clinics) where we can discuss likes/dislikes, competitors, marketing plans and keywords.
Website content & design
We create look-and-feel designs, and flexible layouts that adapt to the capabilities of many devices and screen sizes.
You’ll have plenty of opportunities to review our work and provide feedback.
If, at any stage, you change your mind about what you want to be delivered and are not happy with the direction our work is taking you’ll pay us in full for the time we’ve spent working, plus the fees set out in this contract and terminate this agreement.
It is your responsibility to provide 100% of the content for your website, unless otherwise agreed between us in writing.
We are not responsible for creating text or images for your website, we do however provide, free of charge, copywriting and editing services.
We do not accept any responsibility or liability for any errors (or delays this may cause) in the content we provide.
You should supply any photographs in a high-resolution digital format. If you choose stock photographs, we suggest you allow us to choose from our stock libraries.
We don’t guarantee improvements to your website’s search engine ranking (we do give it a damned good go however), but the web pages that we develop are accessible to search engines. We do have an SEO service, which we would be happy to discuss with you.
Websites going live
We’ll work with all parties involved to ensure the smooth transfer of your website, service and data. Our aim is always to have zero downtime from the old site closing and the new site going live – however this is not always possible. Please note that DNS changes can take up to 48 hours and you might experience disruption to your services during this time.
If we’re placing your website live on external hosting to Delivered Social we charge an admin fee of £25 plus vat.
Testing your website prior to launch
Leading up to launch we’ll test your website on multiple browsers marking accessibility and performance. The website will also be placed on a holding service for you to view and carry out user acceptance testing (UAT) on our dedicated project1031 platform. We’ll not put a site live without the clients approval.
We test our work in current versions of major desktop browsers including those made by Apple (Safari), Google (Chrome), Microsoft (Edge), and Mozilla Firefox.
Browser testing no longer means attempting to make a website look the same in browsers of different capabilities or on devices with different size screens. It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device.
Browser testing – mobile
Testing popular small-screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our work in:
- iOS 9+: Safari
- Android 6.0+: Google Chrome, Firefox
The ‘Delivered Social’ Mark
Any website created by Delivered Social will feature the following text ‘Website created by Delivered Social’ with a link to DeliveredSocial.com, in the footer. This can only be removed with the permission of Delivered Social in writing or email and must remain on the site no matter it’s hosted location.
Domain name purchase
We purchase the domain name you request if you do not already own it, and it remains our property until a time that you choose to purchase it from us. Provided the contract has been fulfilled, payments are up-to-date and that this contract hasn’t been terminated; domain names can be purchased from us, please get in touch to enquire for the pricing, as different domain names differ in pricing.