How Authority and Relevance Shape a Brand's Digital Presence

We live in the digital world today. Gone are the days when building a brand was rather simple – where you could rely on only a few traditional platforms for brand building. In today’s world, digital platforms matter the most when it comes to brand building. Several digital platforms can effectively be used to shape a brand’s digital presence. 

With brand building, one of the most important things is to stay aligned with the audience’s needs. This is where brand authority and relevance come in. When we talk about a brand’s authority and relevance, what exactly do we mean? Let’s discuss in detail.

 

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What is Digital Authority?

Digital authority refers to the credibility of a brand. This is built by remaining consistent over time with communication and gaining the trust of customers over time by giving them exactly what they want. 

Search engines reward this with better rankings, and customers reward this with loyalty. When they see brands providing them with what they seek, they become even more loyal customers over time. 

Authority for a brand comes through several sources. This includes expert content that actually solves genuine problems for customers. It also includes positive reviews online. Another very useful approach is to use high-authority backlinks, which help boost search engine rankings and drive quality referral traffic. 

 

The Importance of Brand Relevance 

A brand has to ensure that it is relevant for it to be able to stay and make its mark in the market. With so many brands trying to make a mark, the idea is for a brand to try and remain relevant – this can be done by giving useful messages to customers. 

The idea behind marketing should not just be to add to the clutter but to do something that resonates with the audience in a way that allows them to remain relevant. In doing so, keyword research can be extra helpful. 

Content created also has to be very relevant, highlighting the main pain points of customers and also having industry relevance. A brand could be great at what it does, but if its message does not resonate with the audience, then it has achieved nothing. 

 

Digital Impact 

A brand can have a strong digital impact when it has established authority and relevance. What does this allow a brand to achieve?

  • Improved search engine rankings: Google favours reputable websites that provide prompt, pertinent answers to queries.
  • Increased consumer trust – People are more inclined to interact, follow, and purchase from you when they see your brand as current and trustworthy.
  • Increased social proof: People discuss and share brands that are making insightful and significant statements.
  • Increased conversion rates—You’re not simply visible; you’re communicating with your audience in their native tongue at the precise moment they need you most.

So, how can a brand create a massive digital impact? Here are a few actionable tips.

  • Create Useful Content 

The content that you create has to remain useful for customers over a period of time. For example, if a brand keeps raving about itself and keeps highlighting its product’s features, then that will not do very well in the market as opposed to a brand that communicates to customers how it can solve their problems. Maybe it could give some useful tips, how-to’s, offer insights and so on. This way, your content would resonate with the target market in a way that they would actually be interested in seeing what you offer. You could also include quotes from experts so that you can establish credibility in terms of what you do. You also need to make sure that all of the information you share is up to date. 

  • Stay on Topic 

Timely topical content is very important. Your content strategy needs to adapt to the current times. Say you could talk about recent events in the world when you communicate with the target audience. When you do this, it shows the audience that you are paying attention and are trying to remain relevant. Tools like Google Trend can be very useful. These allow you to see what the audience is doing in the best way. The idea is to be smart with what you do. You need to be open to change, and you need to have an approach that allows you to keep learning over time. 

  • Master SEO 

Learn all about search engine optimization. You need to target high-intent keywords that are in line with what helps you meet your audience’s needs. Keep going back to check those so that you know they are user-friendly and align with the current search behaviors. 

  • Show Up Where Your Audience Is

The key is to know your audience. If you have products that resonate with the younger target market, then you should have a stronger digital presence on platforms like Instagram than Facebook. You could focus on creating content like reels and short videos and even engaging in social media threads. It is important that you focus your marketing efforts on areas where you can actually find your target market active. When you tailor your content to this platform in this way, it allows you to achieve what you want in the best way. 

  • Get Featured

Try to get featured in different blog posts or media. This helps you build credibility over time and also allows you to collaborate with other thought leaders, which can definitely help you gain more trust. Try to also submit for industry rewards so that you can get the recognition you need. 

  • Keep Listening 

The idea is to keep listening to your target market and keep adapting to their needs. Monitor feedback on different social media channels as well. You can even use surveys and polls to try to find out more about what your audience thinks. 

 

The Way Forward 

Relevance and authority are essential components of any successful digital brand and are not only SEO catchphrases. While relevance puts you at the forefront of people’s minds, authority fosters confidence. Strategically combining them will increase your visibility, improve your interactions with customers, and lead to long-term success.

Establishing both requires time, but your company can dominate its online domain over the long term with persistence, empathy, and a distinct voice.

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About the Author: Jonathan Bird

Jon built Delivered Social to be a ‘true’ marketing agency for businesses that think they can’t afford one. A dedicated marketer, international speaker and proven business owner, Jon’s a fountain of knowledge – after he’s had a cup of coffee that is. When not working you'll often find him walking Dembe, his French Bulldog.

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