Looking to hire a digital events production agency? Key questions to ask.

Are you considering hosting a digital event for your business or organisation?

This is a great decision, as digital events offer a level of convenience and flexibility that traditional in-person events can’t match. But to ensure the success of your digital event, it’s important to find the right digital events production agency to work with. We know it can be expensive and can be a risk – that’s why we want to make sure you are armed with all the information possible. Any agency you work with should want your event to be a huge success (for both of your benefits) so if this is the only part you read make sure they have passion for your event.

In this article, we’ll provide some top tips and key questions to ask when you’re looking to hire a DEPA. These will help you make an informed decision and find the best agency to partner with for your event. No matter if they are locally based or a nationwide company, it’s vital to establish which agency is the best fit for you and your company, with your events best interests at heart. Let’s take a dive in and have a look at what you should consider when hiring a digital events agency you might be surprised by some of the questions we think you should ask!

Top Tips for Choosing a Digital Events Production Agency

Look for a company with a strong track record

When it comes to hosting a successful digital event, you want to work with a company that has a proven track record of delivering high-quality events. Look for a company with a portfolio of successful digital events under its belt and positive client testimonials. As the highest-rated agency in Surrey and Hampshire, we think we’ve got this covered!

Consider their range of services

A good digital events production agency should be able to handle all aspects of your event, from concept development and design to technical production and management. Look for a company that offers a full range of services to ensure that each and every aspect of your event is taken care of.

Check out their technology capabilities

One of the main advantages of hosting a digital event is the ability to use technology to enhance the attendee experience. Make sure that the production agency you choose is proficient in the latest event technology, such as virtual reality, live streaming, and interactive features. Utilising an agency that are on top of trends and current technologies can prove to be beneficial in helping with growth in all departments, such as social media, PR and overall brand exposure.

Think about their communication and collaboration skills

Effective communication and collaboration are key to the success of any event, and this is especially true for digital events. Look for a production agency that has strong communication and collaboration skills, as they will be working closely with you to ensure that your event runs smoothly.

Look for a company with a flexible approach

Digital events are constantly evolving, and you want to work with a production agency that is able to adapt to the changing landscape. Look for a company with a flexible approach that is able to pivot and make changes as needed to ensure the success of your event.

Questions to Ask When Hiring a Digital Events Production Agency

What are your process for planning and organizing digital events?

It’s important to understand the production agency’s process for planning and organizing digital events to ensure that they are able to deliver a successful event. Ask about their process for gathering client requirements, developing a concept, and executing the event. Each event for each business will vary depending on the objectives you want to achieve, it’s important to take note of all areas that may need focus, right down to the minor details. Not only will this make sure the event runs as smoothly as possible, but it will also guarantee all targets are met.

How do you handle technical issues during an event?

Technical issues can arise during any event, and it’s important to know how the production agency plans to handle them. Ask about their process for troubleshooting and resolving technical issues to ensure that your event runs smoothly. Each technical issue can differ, but having a team on stand-by to assist you with the assistance and skill set especially needed to shut down any problems can take the pressure off of you. If no technical team are provided, you should consider hiring a technical expert to save you any hassle in the future. If any troubles should arise, it’s important to communicate the problems with both the team and event attendees so that no one is left with any uncertainty about what is happening. Taking preventative measures prior to the event can help to avoid any similar issues you may face in the future.

How do you engage and interact with attendees during a digital event?

Engaging and interacting with attendees is crucial to the success of any event, and this is especially true for digital events. As the digital age and rise of social media is ever growing, engagement for digital events is more important than ever to help grow your brand and it’s reputation. Make sure you talk to the production agency about their approach to engaging and interacting with attendees to ensure that they are able to deliver an interactive and engaging experience.

Can you provide examples of successful events that you have hosted as a digital events production agency?

A strong track record is a key indicator of a production agency’s ability to deliver successful digital events. Ask for examples and case studies of successful digital events that they have produced in the past to get a sense of their capabilities. Those case studies can also be a source of inspiration for any of your future events.

What is your approach to budget management?

Budget management is an important aspect of any event, and you want to work with a digital events production agency that has a clear and transparent approach to budget management. You should make sure to ask about their process for setting and managing budgets to ensure that you are able to stay within your financial constraints. Working with an agency that understands your needs and goals is vital to ensure you’re getting exactly what you need to succeed by sticking to your budget.

How do you handle last-minute changes or unforeseen issues?

Unexpected issues can arise during the planning and execution of any event, and it’s important to work with a production agency that is able to handle these changes and issues in a timely and effective manner. It’s important to ask about their process for handling last-minute changes and unforeseen issues to ensure that your event runs smoothly and you aren’t blindsided by any sudden challenges. Stay flexible and adaptable, things don’t always go according to plan so try to stay flexible and be ready to adapt to changes as they arise.

What is your process for gathering and incorporating feedback from attendees?

Gathering and incorporating feedback from attendees is crucial to the success of any event, as it helps to improve the overall experience for future attendees. Lots of potential clients use feedback and testimonials as a way of deciding whether or not they want to work alongside a business in the future, they can build trust, increase accountability and promote development. Ask the production agency about their process for gathering and incorporating feedback to ensure that they are committed to continuous improvement. The company should always value attendee feedback and make it a point to listen and respond to concerns and requests in the most viable way possible.

Do you offer post-event support?

The work doesn’t end once the event is over – you may need support with follow-up tasks such as analyzing data and generating reports. Ask the production agency about their post-event support offerings to ensure that you have the support you need after the event has ended. Post-event support can include a variety of services and activities that are designed to help a client review and analyze the success of their event, as well as to plan for future events. Some agencies may offer services such as post-event reports or feedback analysis.

How our team can help you.

If you’re interested in working with a digital events production agency that has a strong track record, a full range of services, proficiency in the latest event technology, excellent communication and collaboration skills, and a flexible approach, we encourage you to speak to an account manager at Delivered Social. Our team has a wealth of experience in producing successful digital events and is dedicated to delivering an exceptional experience for our clients.

Contact our friendly team today to learn more about how we can help you host a successful digital event. Your needs will always be at the forefront of our business decisions and actions. We strive to understand and anticipate your requirements and work tirelessly to exceed your expectations.

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