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The impact of artificial intelligence on marketing has been significant, to the point where the industry is among the most heavily affected by the emergence of generative AI tools. But how is the ongoing AI boom shaping the relationship between marketing professionals and their promotional campaigns? 

By uniting factors like real-time data analysis, predictive insights, and advanced attribution modeling, marketers have access to an unprecedented range of cutting-edge tools to optimize the performance of their campaigns while measuring their ROI and making data-driven decisions at speed. 

Despite its status as an emerging technology, generative AI adoption has already bypassed any industry novelty and quickly evolved into an essential consideration for marketers to keep up with a playing field that’s increasingly influenced by artificial intelligence. 

According to research by Marketing Week, around 57.5% of 1,000 brand marketers surveyed are using AI to generate content and deliver creative campaign ideas.

This carries major implications for promotional campaigns, reshaping how limited-time offers are shaped and presented to the right audience segments. With this in mind, let’s explore how AI is transforming how marketers build impactful promotions: 

Hyper-Personalization

Where traditional promotional campaigns were prone to more one-size-fits-all approaches, artificial intelligence is helping to transform the way campaigns are personalized for the right audience at the right time. 

This is done by tracking performance across micro-segments to see which segments respond best while monitoring different personalization techniques by cross-examining how each campaign is performing in comparison to one another. 

AI also helps marketers refine ad targeting based on engagement patterns, enabling them to curate promotional campaigns that better suit customer needs and expectations within each segment. 

There are already plenty of tools that are helping to automate targeted promotional campaigns for marketers without the need for any coding, and use cases like Customfit.ai allow users to create and monitor personalization campaigns to match visitor behavior traits. 

Based on these insights, promotions can be shaped in a more flexible manner, making it easier than ever to set up offers, freebies, or custom gift card payouts based on what is expected to resonate best with each lead. 

Attribution Modeling

Artificial intelligence is also helping to transform long-standing challenges stemming from attribution, where traditional models can be lacking when it comes to gaining a holistic picture of all company interactions. 

AI helps to improve these attribution models by tapping into machine learning (ML) tools to distribute credit across different interactions like clicks, views, offline interactions, and cross-device conversions. 

This helps to provide powerful insights into what campaigns are having the biggest impact when it comes to sending leads through those all-important sales funnels. 

These AI-powered models can include data-driven attribution, which analyzes the true impact of each interaction, and dynamic adaptation to actively adjust as new data comes into play to improve model accuracy. 

By utilizing a more holistic approach to attribution, more marketers can monitor promotional campaign performance across different channels, eliminating blind spots between online and offline data. 

Autonomous A/B Testing

The ability of AI tools to monitor and analyze performance data in real time and subsequently convert it into actionable insights is one of the technology’s greatest strengths. This measurement system can be invaluable when it comes to optimizing campaigns more effectively. 

One notable example of this in action can be found in automated A/B testing, where predictive analytics can identify different prospective promotional campaigns and run them alongside each other for a period of time to check which one drives the greatest level of engagement. 

Because AI data is only ever as reliable as the information that it’s trained on, it’s the responsibility of marketers to ensure that they’re creating a truly level playing field for their promotional campaigns to flourish. 

Equipped with clean and unbiased data, it’s possible to extract cutting-edge insights into the likelihood of success for prospective promotional campaigns in a way that can drive greater engagement and maximize the potential for a greater customer lifetime value (CLV) in the process. 

This automated A/B testing strategy can be deployed autonomously based on factors such as stock data or underperforming products, which can be used in conjunction with other offers, helping more brands to upsell their inventory more effectively. 

Embracing AI Personalization

The great thing about artificial intelligence is that it doesn’t simply deploy personalization tools to encourage more activity among certain customer segments, but it also helps to personalize promotional campaigns in a way that suits brands, too. 

From recommending specific stock to use in campaigns to carrying out testing on whether certain promotions can achieve the desired results, AI is helping to bring far greater efficiency to marketing. 

With more marketers adopting the technology to shape their strategies, the emphasis is on brands to embrace the boom and use it to cater to the right segments at the right time for the best possible impact.

About the Author: Penelope Klein

Penelope brings strong curiosity and a clear voice to the Delivered Social team. She has a deep interest in journalism and loves using it to shape effective marketing content. She travels often and likes the energy of new places. Las Vegas is her favourite holiday spot because she enjoys the buzz of casinos and the fun of slot machines. Dubai is her top destination for regular trips and she draws a lot of inspiration from its mix of modern style and global culture.
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