Our work with Oxford City Charity
Oxford City Charity (The City of Oxford Charity) is an esteemed grant-making and almshouse charity with a profound legacy of supporting individuals and families facing hardship in Oxford since 1700. Their core challenge was managing the complexity of their three main service areas, Almshouse Accommodation, Grants to Those in Need (Relief in Need), and Educational Grants, within a single, authoritative digital platform. Oxford City Charity’s website needed to be clear and professional, providing precise application criteria for those seeking assistance and comprehensive governance information for their Trustees, while also inspiring donations to sustain their 300-year mission.
We began with a strategic discovery session, focusing on honouring their deep-rooted history while positioning the charity as a dynamic, modern force for good in the city. We mapped the user journey to ensure applicants (individuals and supporting organisations) could easily navigate the different grant streams and download the precise information they needed. The strategy centred on blending authoritative, historical credibility with modern, compassionate accessibility.
We executed a professional, organised website design that reflects Oxford City Charity’s stability and integrity. We created dedicated, detailed pages for each service area under the Grants and Stone’s Court Almshouses sections, ensuring application criteria and processes are clearly defined. A prominent Governance section provides full transparency regarding their Trustees and committees, reinforcing accountability. Crucially, a highly visible Donate function was integrated, leveraging their long and trusted history to encourage financial support for their vital community work.
Jonathan Bird, Chief Executive Officer at Delivered Social, said:
“Oxford City Charity’s legacy of support is incredible, and the website needed to reflect that authority and trustworthiness. By clearly structuring their diverse grant and housing services, we delivered a digital platform that efficiently manages their operational complexity while ensuring those in need, and those who support them, can easily connect with their vital mission.”
