With internet use continuing to skyrocket, most clients are now looking for goods and services online. This is because online business is fast, cheaper, convenient, and saves time. You should note that as a startup business, it is important to set up an online store and enjoy more potential clients and increased sales.
Having a website, services, or products is not enough to make sales. You need to market and advertise your business. Fortunately, online marketing is often cheaper and more convenient than traditional methods such as billboards and printed ads. An eCommerce business can use various online marketing strategies, such as social media marketing and paid advertising. This allows small businesses to compete with established businesses and promote their brands.
You Can Conduct Many Businesses Under One Roof
It is not easy to have many services or products in a physical shop, and if you do, it will be costly to rent a bigger space. With eCommerce, you can sell many services online, such as copywriting, affiliate marketing, and consultancy. It is also easier to partner with different manufacturers to sell their products through your website.
For physical shops, your customers are limited to your surroundings, but with an eCommerce store, you can sell globally. Look for more clients on social media platforms and increase your clientele base. However, it’s best to focus on potential clients. For instance, if you sell ladies’ clothes, promote your products in ladies’ groups online.
Better Customer Service
The nature of customer service will determine if the customer will buy and refer others to you. With e-commerce, you can respond to clients promptly through WhatsApp, emails, or on the website. This does not limit you to customers waiting in line for an assistant to process their query. You can deal with multiple customers at once,
The world is connected through the internet, so, an eCommerce store can sell its products in any part of the globe. This means you will reach more customers and benefit from significantly more sales. An e-store will also eliminate language barriers that may hinder its growth.
Since e-stores deal with local and international clients, they have a flexible payment option to accommodate every client. PayPal is among the commonly used payment methods by many clients. Local shops tend to use local currencies, which may inconvenience other shoppers from overseas or those who do not carry cash.
Lower Startup Cost
The biggest challenge with a new business is the upfront cost. You will be required to rent a store, stock it, hire staff and pay for business permits. With eCommerce, it is easier to start new businesses without much money. However, you need to invest in web hosting, a link building reseller and hire professionals to craft SEO-optimized content and other online tactics. But the cost is lower compared to starting a brick-and-mortar shop.
It is Easier to Build a Website
Some years back, building a website used to be more complicated. Today, there are so many guides for creating a website and companies that offer amazing templates. Thus, it is easier to build one regardless of your skills. But you can still consider hiring a web developer to get a professional site that is easy to navigate and provides a positive experience for your clients.
Most physical shops operate within specified times. Some of them are also closed on weekends and holidays. However, eCommerce websites can be accessible 24/7 for 365 days. A client can place an order anytime, and you can respond at any time. This leads to increased sales as well as faster and more efficient services. You can also use Chatbots to respond to clients when offline.
There are fewer risks in e-stores than in physical shops. For instance, your stock can be stolen or you could face the risk of damage to your building. The insurance will cover damages, but the delays will pull you back, and things may not be the same. Although there are a few challenges, it’s safer overall to run an e-store.
With easier marketing strategies, increased customer base, and more sales, there’s no doubt an eCommerce business will grow within a short time. The growth in physical shops means opening other branches and employing more staff. This may be expensive in the long run. With an online business, you can manage many customers wherever you are with a single e-store.
In conclusion, it’s easy to start and manage an eCommerce business. Choose your services or products wisely, and within a short while, you will enjoy business growth, fewer risks, and cheaper marketing opportunities.