6 Key Points to keep your website focused on Customers

4.6 min readPublished On: 9 May 2019By
Keep Your Website Focused On Customers

Your website is without a doubt the most important communication tool you have. Keeping a Website focused on Customers should be a core value of any website. Your website is how consumers and customers get an insight to you. The website you start with will never be the finished product. As you evolve over time so will your website. When designing a new website, it can feel a bit like a minefield. You’ve got your content ready to rock and then you sit back and realize it’s just not quite hitting the mark. Not reflecting your company and its customers’ needs. Thus causing a disjointed feel to the website.

kepp your website focused on customers

Keep your website focused on customers for the best results

So how do you keep your website focused on Customers?

For starters showcasing the intention and reasoning of your company clear and concisely on your website is key. To achieve this, you must consider who you are, whom you want to be, and what are the business core values. Without this, you can’t expect to have a website that portrays a clear message. Or customers to follow without relaying onto them what your sole purpose is. This is a core example as to why making sure that your website focusses on its customers is so important.

There are multiple ways that User Experience Platforms (UXP)can be improved. It is best to focus on this after establishing a core concept and values. Through creating a visualization of your core concept through colours, typography, and imagery; you can create a consistent way of clarifying and conveying your message to viewers. By having this you can lead your visitors on a clear journey, as they navigate through your website. Through making user experience and user interface essentially. The look and feel of your website it will elevate the experience. Therefore encouraging customers to engage with your website.

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Communication with customers is key

How you communicate within your website, is a great way to make keep your Website focused on Customers. This is done through the content of the website and creating great search engine optimization (SEO). SEO is using different methods to increase how visible your website is on search engines. This can be done in a variety of ways. Such as adding ALT tags to your imagery. ALT tags are short simple descriptions that search engines use to identify imagery. Using this it can help redirect people looking for specific items to your website. Another great way to improve your SEO is to use keywords in your content. Keywords are popular words that are shown to make a website more relevant, and popular. To its websites chosen subject matter. Through using these methods you can optimize your SEO. As a result, this will improve the chances of gaining foot traffic.

Another great addition to any website that allows visitors to engage more is social share buttons. Focussing on this will allow your website to keep its focus on customers. Without social share buttons, you are likely to be missing out on a large amount of foot traffic. That could be generated by people already following you. By linking social media accounts to your website, the public gains access to your website. Through multiple different platforms thus gaining the potential for more foot traffic. It also provides new visitors, the option to start actively engaging with you. Thus giving you the ability to reach a much wider audience.

So what do you focus on next?

After using effective SEO. As well as directing more people to your website. Do they know what to do next? Is your navigation clear and intuitive for visitors? This is an excellent way of encouraging visitors to explore your website. Through providing a direction. Using call to action buttons on websites to enhance customer navigation directs customers to where you want them to be.  This element can really elevate any website. As it keeps your Website focused on Customers. Encouraging visitors to actively engage with websites. It tempts them to explore pages they otherwise may not have looked at.

Lastly, focus on making sure you that you optimize your website for mobile is very important. This is an incredible asset to any website. As a large amount of the public now use their smartphones to browse the internet, and potentially your website. If the mobile version of your website is poor. Then it can drive visitors and customers away. To optimize a website for mobile. Increasing the padding throughout the website will help to space out each section. To improve the mobile version of your website. Consider what are the needs and wants of your customers. Then implement these. This will be a sure-fire way of optimizing. The experience by keeping your website focused on Customers.


After all the whole point of creating a website for a company is to get your name out there. To make a lasting and memorable impression on viewers so that you can expand and develop alongside your customers. So remember when building a website to keep the Website focused on Customers. Have great SEO and keep in mind core navigation systems. These tips will be a sure fire way to build and keep your Website focused on Customers.

Discover more about website design and how social media can improve your online presence at www.deliveredsocial.com

Another great source of information about keeping websites focused on Customers is www.addthis.com

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